As families and small businesses across southern New Jersey continue to face higher energy bills, Atlantic City Electric today reinforced its commitment as parent company, Exelon, launches The Exelon Promise—a comprehensive, customer-first strategy focused on delivering immediate customer relief, strong protections amid growing demand, and long-term solutions to address the root causes driving higher costs.
Atlantic City Electric is implementing this shared commitment on the ground, ensuring customers are supported during a period of elevated supply prices. Energy supply prices are increasing nationwide due to a convergence of historic growth in electricity demand, limited energy supply, and market dynamics that are keeping prices at record highs. While utilities do not control supply prices established in regional markets, Atlantic City Electric is responding with practical measures to help limit the impact on families and small businesses.
“Our customers and communities are at the center of everything we do,” said Tyler Anthony, President and CEO of Pepco Holdings, which includes Atlantic City Electric. “The Exelon Promise reflects our commitment to show up for families and small businesses with real support, helping manage today’s higher bills while pushing for long-term solutions that protect our communities, bring costs under control and keep energy reliable across our service area.”
Delivering on Affordability in Southern New Jersey
Under The Exelon Promise, Atlantic City Electric continues to advance programs and protections designed to help customers manage rising energy costs today, while pursuing lasting reforms that address long-term cost drivers.
- Customer support: Delivering immediate relief through a $4.5 million Customer Relief Fund, flexible payment options, energy efficiency programs, and connection to state and federal programs like the Universal Service Fund (USF) that help customers manage higher costs now.
- In 2025, Atlantic City Electric helped more than 35,000 customers secure more than $54.4 million in energy assistance, including more than $6.2 million in LIHEAP funding.
- To date, more than $2.7 million has been pledged through the Customer Relief Fund to help nearly 6,000 customers in South Jersey, with just over $1 million in funding still available for eligible customers.
- Customer protections: Implementing strong guardrails to ensure large energy users, including data centers, pay for the infrastructure needed to support their growth, helping shield residential and small businesses from unfair cost impacts.
- Requiring large-load customers to pay their fair share of grid upgrades and provide financial assurances that protect customers from the risk of “phantom” projects or stranded infrastructure costs.
- Conducting feasibility and reliability studies for large-load requests to confirm the grid can support new demand without impacting existing customers and identifying any needed upgrades.
- Working with economic development and real estate partners to pre-screen sites and plan grid readiness, helping reduce uncertainty and improve coordination for responsible growth.
- Advocating for long-term solutions: Supporting reforms that advance an “all of the above” energy strategy, leveraging community solar, battery storage, energy efficiency and other tools to strengthen reliability, protect affordability, and help address rising energy costs facing South Jersey families.
To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric’s online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on X, formerly known as Twitter, at twitter.com/AcEleCconnect. Atlantic City Electric’s mobile app is available at atlanticcityelectric.com/MobileApp.
