Atlantic City Electric announced the expansion of the Atlantic City Electric Customer Relief Fund in collaboration with nonprofit partner SHARES. An additional $500,000 will be added to the existing fund to support customers across South Jersey, bringing the total amount of customer assistance available through the fund to $4.5 million in the past year. The contribution comes from Exelon, Atlantic City Electric’s parent company, and will be provided to eligible customers in the form of one-time grants of up to $500, up from $300 previously. Previous recipients will automatically receive the difference from the original $300, up to $500, credited to their account.
“We know rising energy supply costs are putting real strain on families, especially during these cold winter months,” said Tyler Anthony, President and CEO of Pepco Holdings. “Our goal is to be a steady source of support that our customers can count on, not just in moments of need, but as part of a long-term commitment to affordability and reliability. Since launching the Atlantic City Electric Customer Relief Fund last year, thousands of New Jersey residents have received assistance, and with this expanded contribution, we’re helping even more customers manage today’s challenges while continuing work toward a future where energy remains reliable and accessible for all.”
“Organizations like SHARES are often the first lifeline for families when costs rise,” said Cheryl Stowell, CEO of SHARES. “With this additional funding and our partnership with Atlantic City Electric, we can expand assistance to families challenged by rising energy costs.”
How the Customer Relief Fund Works
Atlantic City Electric and SHARES are working closely to provide limited and moderate-income residents with meaningful relief in the coming months, as customers will likely see an increase in their energy bills driven by colder weather and increasing energy supply costs as energy demands rise and supply is not there to meet it.
The fund is open to active, limited income customers who are income qualified for federal and state energy assistance programs and have at least $250 in arrearages. Moderate income customers who meet certain income eligibility requirements may also be eligible for support. Approved grants will be credited to the customer’s Atlantic City Electric account.
To apply or learn more, customers should visit atlanticcityelectric.com/Relief or call 800-642-3780.
A New Source for Relief
The Customer Relief Fund and these enhanced support measures are in addition to Atlantic City Electric’s existing efforts to make energy affordable and to help customers manage their bills. Customers can visit atlanticcityelectric.com/BillSupport for more ways to manage their bill, use energy more efficiently or access energy assistance, including:
· Atlantic City Electric’s self-service Assistance Finder, which provides simple and personalized recommendations.
· Payment arrangements, due-date extensions and other programs like Budget Billing to help smooth the impacts of seasonal rate changes.
· A suite of energy efficiency programs and saving tips to help customers save energy and money at their home or business.
· Financial assistance through federal and state programs.
